Return and Refund
1. Return policy
Customer can return the product within 30 days of delivery for full refund or exchange, in an unlikely event of damaged, defective or wrong item delivered to you. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition when you received it. It must also be in the original packaging.
A. Method of return
To the same form of payment used.
B. Return contact info
Please contact our Customer Service [email protected] to get the return address before you make any decision. We will NOT take any responsibility for any return package without confirmation letter or notice from us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If the returned item is over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once we receive your item, we will inspect it and immediately notify you on the status of your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.